EVOLUTION-NINJA

Edit File: editing-ticket-form.php

<?php
    echo view('includes/admin-header');    
?>

<div class="col-sm-10" id="ticket1">
  <div class="ticket-head">
    <div class="row mt-3">
      <div class="col-sm-10">
        <h3 id="ticket-list-name">Reply Ticket</h3>
      </div>
      <div class="col-sm-2">
        <a href="<?php echo base_url('ticket-view')?>" class="btn1-back"
          ><i class="fa fa-arrow-left" aria-hidden="true"></i> Back</a
        >
      </div>
      <div class="border1"></div>
    </div>
  </div>
  <div class="col-sm-9" id="whole-form">
    <div class="ticket-form"></div>

<form id="new_ticket_form">
    <input
                type="hidden"
                name="id"
                class="form-control"
                value="<?php echo $ticketdata['id']; ?>"
              />
      <div class="col-sm-12">
      <div class="row">
          <div class="form-group">
            <label for="pwd">Type of request</label>
            <select name="priority" id="priority" class="form-control">
            <option>select</option>
              <option>Login issues</option>
              <option>Registration issues</option>
              <option>Call back request</option>
              <option>Payment issues</option>
              <option>General enquiries</option>
            </select>
          </div>
      </div>
        <div class="row">
          <div class="col-sm-12">
            <div class="form-group">
              <label for="subject">Description</label>
            <textarea
                class="form-control"
                name="description"
                id="Description"
                readonly
              ><?php echo $ticketdata['description']; ?></textarea>
            </div>
          </div>
        </div>

<div class="row">
          <div class="col-sm-12">
            <div class="form-group">
            <label for="subject">Description by Admin</label>
            <textarea
                class="form-control"
                name="description1"
                id="Description1"
              ><?php echo $ticketdata['admin_description']; ?></textarea>
            </div>
            </div>
          </div>
        </div>

<div class="row">
          <div class="col-sm-12">
            <div class="form-group">
              <label for="subject">Status</label>
              <select name="status" id="status" class="form-control">
            <option>select</option>
              <option>Open</option>
              <option>In Progress</option>
              <option>Close</option>
            </select>
            </div>
          </div>
        </div>

<img src="<?php echo base_url('public/uploads/ticketing_img').'/'.$ticketdata['img_name'];?>" class="img-fluid d-block" id="img_display" />

</div>

<button type="submit" class="formsubmit" id="btn">Submit</button>
      
    </form>
  </div>
</div>

<?php
    echo view('includes/admin-footer');    
?>

function readURL(input) {
            if (input.files && input.files[0]) {
                var reader = new FileReader();

reader.onload = function (e) {
                    $('#img_display')
                        .attr('src', e.target.result)
                        .width(150)
                        .height(200);
                };

reader.readAsDataURL(input.files[0]);
            }
        }

$("#status").val('<?php echo $ticketdata['status']; ?>');
  $("#priority").val('<?php echo $ticketdata['type_of_request']; ?>');

$("#new_ticket_form").submit(function (e) {
    e.preventDefault();
    $(".formsubmit").attr("disabled", "disabled");
    var formData = new FormData(this);

$.ajax({
      type: "POST",
      url: '<?php  echo base_url("update-ticket")?>',
      data: formData,
      contentType: false,
      processData: false,
      success: function (response) {
        var res = JSON.parse(response);
        console.log(res.result);

if (res.result == 1) {
          toastr["success"](res.message);
        } else {
          toastr["error"](response.message);
        }

setTimeout(() => {
          window.location = '<?php echo base_url("ticket-view"); ?>';
        }, 2000);
      },
    });
  });
</script>